Shipping Policy
1. Policy Overview
This Shipping Policy outlines the general shipping processing rules, delivery timelines and relevant terms for all orders placed on our website. All product transactions on the website are settled in USD. By placing an order, you acknowledge and agree to the shipping arrangements specified in this policy.
2. Order Processing & Shipment
All valid and paid orders will be processed and arranged for shipment within 1 to 3 business days after payment confirmation. Our team conducts strict order verification and product inspection before shipment to ensure item integrity and order accuracy.
3. Delivery Timeframe
The standard delivery time for all orders ranges from 6 to 12 business days after shipment dispatch. The actual delivery progress may be affected by regional logistics differences, routine customs clearance procedures and objective transportation factors. All delivery timeframes are estimated for reference only.
4. Customs & Related Fees
We take full responsibility for all tariffs, customs duties and relevant handling fees incurred during international transportation. Customers are not required to undertake any additional charges of any kind during the entire logistics and delivery process.
5. Logistics Situation Explanation
Slight delays in logistics transportation may occur due to uncontrollable factors including but not limited to customs inspection, regional transportation adjustment and unexpected weather conditions. Normal logistics delays will not affect customers’ legitimate after-sales rights within the valid policy period.
6. Shipment Confirmation & Tracking
Once the order is dispatched, customers will obtain corresponding logistics tracking information. Customers can check the real-time transportation status of their orders through official logistics channels. Please verify the package condition in time after receiving the goods.
7. Customer Support
For any inquiries about order processing status, logistics delay problems, shipment exceptions and other shipping related issues, please contact our service team through the Contact Us page on our official website. We will provide timely follow-up and professional solutions.